Privacy Policy

1. Who We Are

Bramwick is a legal services firm operating from 14 Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Malaysia. We are the data controller for personal information collected through our website and in the course of providing our services.

2. Information We Collect

Information you provide to us

When you contact us through our website, by telephone, or by email, we may collect your full name, email address, telephone number, and the content of your enquiry.

Information collected automatically

When you visit our website, we may automatically collect your approximate location, browser type, pages visited, and device information through cookies and similar technologies. See our Cookie Policy for full details.

3. How We Use Your Information

• To respond to your enquiries and communicate with you
• To provide and administer the legal services you have requested
• To fulfil our legal and professional obligations
• To improve our website and understand how visitors use it
• To send relevant updates where you have given consent
• To comply with applicable laws and regulatory requirements

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data on the following bases: consent (where provided), contractual necessity (to perform requested services), legitimate interests (to improve our services and communicate with prospective clients), and legal obligation (to comply with applicable laws).

5. Sharing Your Personal Data

We do not sell, rent, or trade your personal information. We may share data with trusted service providers, professional advisors, or authorities where required by law. Where we share data, we take steps to ensure responsible handling.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy or as required by law. Enquiry records are typically retained for up to 24 months; client matter files are kept in accordance with professional regulations. Analytics data is generally retained for 26 months. When data is no longer required, we dispose of it securely.

7. Your Rights

Under the PDPA, you have the right to access and request correction of your personal data, withdraw consent, and request we cease processing for direct marketing. To exercise these rights, please contact us using the details below.

8. Security of Your Data

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. If you have concerns about transmitting sensitive information, please contact us directly by telephone.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather analytics. You may control cookie settings through your browser or via the consent mechanism on our website. For full details, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party sites. This policy applies only to Bramwick's data practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests relating to this policy or your personal data, please contact us: